Legal Disclaimer

 

1. “As Is” Information

The information, content, and services provided by Collingsmith & Co are supplied on an “as is” and “as available” basis without warranties of any kind, whether express or implied. While all strategies, insights, and recommendations are informed by professional experience, Collingsmith & Co does not guarantee specific outcomes, including increases in traffic, engagement, revenue, or return on investment. Digital performance is influenced by numerous external factors outside our control.

2. Limitation of Liability

Collingsmith & Co is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, our services, or any materials provided. This includes, but is not limited to, loss of data, business interruption, or loss of profit.

3. Third‑Party Platforms and Dependencies

This website may reference or rely on third‑party platforms such as Google, Meta (Facebook/Instagram), TikTok, or other digital services. Collingsmith & Co is not responsible for changes to algorithms, policies, or platform functionality that may affect performance, visibility, or campaign results.

4. No Legal, Financial, or Regulatory Advice

All content on this website — including SEO guidance, marketing recommendations, and advertising examples — is provided for general informational and marketing purposes only. Nothing on this site constitutes legal, financial, or regulatory advice, and it should not be relied upon as such.

5. External Links

This website may contain links to external websites or resources. Collingsmith & Co has no control over the nature, content, or availability of those third‑party sites and accepts no responsibility for any loss or damage arising from their use.

6. Intellectual Property

All intellectual property featured on this website, including text, design, branding, and imagery, is owned by Collingsmith & Co and may not be copied, reproduced, or distributed without prior written consent.

Privacy Policy

 

This Privacy Policy explains how Collingsmith & Co (“we”, “us”, “our”) collects, uses, and protects personal information relating to our clients, prospective clients, partners, suppliers, job applicants, and any individuals who interact with our business or website.

Our Commitment to Privacy

Collingsmith & Co is committed to handling all personal information ethically, responsibly, and in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018. We take our obligations seriously and maintain internal policies and processes to safeguard the information we hold. This policy is reviewed regularly to ensure ongoing compliance and alignment with best practice.

Information We Collect

We may collect and process the following categories of information:

• Name, job title, and professional details

• Business information including postal address, billing address, and website URL

• Contact information such as email address and telephone number

• Banking or payment details (for invoicing and contractual purposes)

• Demographic information such as postcode, preferences, and interests

• Cookie and website usage data (see “Cookies” below)

• Any information relevant to preparing a proposal, managing a project, or delivering contracted services

How and Why We Use Your Information

We collect and process personal information for one or more of the following purposes:

• To deliver the services we have been contracted to provide

• To maintain client relationships and communicate effectively

• To understand client requirements and share information about our services

• To respond to enquiries or requests submitted through our website or other channels

• To manage and develop our business operations

• To comply with legal, regulatory, or contractual obligations

• To analyse website usage and improve user experience

Legal Basis for Processing

We only process personal information where permitted by law. Our lawful bases include:

Consent

Where required, we will only collect and process your information with your explicit consent.

Legitimate Interests

We may process your information where it is necessary for our legitimate business interests, including:

• Enabling access to our website and digital tools

• Communicating with you about our services

• Improving our website, content, and user experience

We always balance our legitimate interests with your rights and expectations.

Your Rights and Controlling Your Information

Under data protection law, you have the right to:

• Ask what personal information we hold about you

• Understand the purpose for which it is used

• Receive a copy of your data

• Request corrections or updates

• Object to certain types of processing

• Request restriction, movement, or deletion of your data

Requests must be made in writing to our business address or via email. Proof of identity may be required before we release any information.

We aim to respond to all valid requests within the statutory timeframe.

Data Security and Integrity

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. Access is restricted to individuals who require the information to perform their role and who are bound by confidentiality obligations.

Information is retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements.

Some data may be stored or processed outside the UK or EEA. In such cases, we ensure that appropriate safeguards are in place to protect your information.

While we take all reasonable steps to secure your data, no digital system is entirely risk‑free. By using our website or services, you acknowledge the inherent risks of transmitting information online.

Cookies and Website Usage

Our website uses cookies and similar technologies to enhance user experience and analyse performance. Cookies may be used for:

• User preferences — storing choices such as dismissed pop‑ups or chat settings

• Analytics — understanding how visitors use our site (e.g., via Google Analytics)

• Advertising — measuring conversions and enabling targeted advertising (e.g., Google Ads, LinkedIn)

• CRM functionality — supporting tools such as HubSpot

We do not match cookie data with personal information you provide to us.

Your browser may allow you to block or delete cookies. Doing so may affect website functionality. Guidance on managing cookies is available at www.aboutcookies.org..

Third‑Party Cookies and Services

Our website may use third‑party services such as:

• SlideShare

• YouTube or Vimeo

• Social media sharing tools

These providers may set their own cookies and collect usage data. If you are not logged into these services, the data collected is typically anonymous.

Changes to This Policy

Collingsmith & Co may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.